Turn thousands of
into actionable customer insights in minutes.
Zelta helps product teams to organize the firehouse of input from sales calls, support chats and reviews and focus only on the most valuable pain points and feature requests coming through these channels
Empowering customer obsessed teams
Segment data by customer verticals and cohorts
Understand how needs differ by customer vs prospects and by vertical, geography and product analytics cohorts.
Validate product opportunities
Quickly find out how many customers have expressed a problem or made a specific request.
Build roadmaps aligned to revenue.
Ensure you're not missing big opportunities and start roadmap planning from known valuable customer pains.
Answer specific customer discovery questions using your existing data
Answer specific customer discovery questions using your existing data.
Ready to start getting insights?
Integrated with all your qualitative feedback sources
"We have tried a bunch of customer feedback AI tools and Zelta is different. It's not simply giving you high level themes or summaries, Zelta’s insights are quantified, actionable and directly linked real customer quotes."
"Zelta is one of the most used and loved tools at Slate. The ability to quickly find out how many customers have expressed a certain problem has eliminated many debates and allowed us ship features we know will drive growth."
"Sales and product were always butting heads over what should be built. Zelta allows us to capture what every customer is saying and use it to drive our weekly roadmap meetings."
"I’ve been looking for a platform like Zelta for a long time. Zelta’s AI-powered platform automates the painful manual theme detection and gives the team a head start on insights. Zelta is a step change in product operations."
"Keeping our engineering and product teams close to the customer has been one of our biggest challenges post-series B. We're excited to use Zelta's AI-powered platform to make customer feedback and pain points more easily accessible outside of the sales org as we scale."
Our commitment to your privacy
SOC 2 Commitment
Zelta is always committed to meeting SOC2 Standards for strong security and reliability
Encryption
In transit, data is encrypted via TLS 1.2 or above with secture ciphers. At rest, data is encrypted with ASES256.
GDPR Commitment
Zelta is committed to supporting regulations to advance information security and data privacy for citizens of the EU
Experience
Our team has 20+ years experience across McKinsey & Co. , Barclays, Citi Bank and data security conscious verticals