Built for Product and Marketing teams, Zelta is an AI feedback hub which allows you to find your customers most painful problems without digging through thousands of calls
Identify insights on autopilot. Zelta AI reads every customer conversation so you don't have to. Automatically identifying pain points, feature requests, sales objections, competitor intel and product insights.
Sync data from 150+ sources in minutes. We integrate directly with leading platforms like Gong, Zoom and Fireflies for call recordings, Intercom for customer support, the app stores for product reviews, Salesforce & HubSpot for CRM data and you can even import CSV files.
Customer needs identified and grouped by customer segment, product/service and ranked by associated ARR
Segment data by customer verticals and cohortsUnderstand how needs differ by customer vs prospects and by vertical, geography and product analytics cohorts.
Validate product opportunities Quickly find out how many customers have expressed a problem or made a specific request.
Build roadmaps aligned to revenue. Ensure you're not missing big opportunities and start roadmap planning from known valuable customer pains.
Run Win/Loss analysis across all of your deals Understand why you win and lose deals to certain competitors.
View Win/Loss Report sampleIdentify needs of your personas and ICP.AI identifies needs, roles and responsibilities of your common buyer personas from call recordings and CRM data.
View Persona Report sampleNail market positioning with positioning reports.Insight into how the market views your positioning vs competition with qualitative data from reviews and sales calls.
View Market Positioning sampleMarket PositioningFind the reasons people buy your competitor's products and specific points of differentiation you can lean on.
Feature GapsFind the feature gaps that are causing you to lose deals.
Emerging CompetitorsIdentify emerging competitors that are taking market share.
Ask customer discovery questions across all of your unstructured customer data before you schedule customer interviews.
Onboarding and integration setup can be completed in 1 hour and you you will start receiving insights the same day.
In Zelta, all insights stay connected to original raw data and pass multiple evaluations for accuracy eliminating risk of model hallucination.
In transit, data is encrypted via TLS 1.2 or above with secture ciphers. At rest, data is encrypted with ASES256.
Zelta augments the powers of your research team, you still need to talk to customers!
Zelta’s superpower is it remembers everything your customer has ever said and uses industry leading AI to find patterns a human never could.
Zelta is committed to meeting the reqiurements of SOC 2.
Zelta is committed to meeting the reqiurements of GDPR.
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